Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

What payment methods do you accept?

We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

How can I track my order?

Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

Do you offer warranties on your products?

All our products are covered by a 12-month warranty against manufacturing defects. This warranty operates alongside your rights under the Australian Consumer Law and other applicable international consumer laws. You may be entitled to a refund, replacement, or repair depending on the issue. To claim, contact us at with proof of purchase.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase for faulty or damaged products, in line with Australian Consumer Law and applicable international consumer rights. Proof of purchase is required. For change of mind, returns may be accepted subject to product condition and local laws. Contact us at to initiate a return or exchange.

Do you offer free shipping?

Yes, we offer free shipping on all carts! Get to checkout and take advantage while you can.

Didn't find what you were looking for? Feel free to contact us at any time.